Shipping policy

Shipping Policy

Rivaaj Mahal – Pakistan

🚚 Important Delivery Notice

All parcels are delivered through TCS and typically arrive within 2–5 business days.

⚠️ Please do NOT accept your order if it is delivered by any courier service other than TCS. Contact our support team immediately if another courier attempts delivery.


📦 Order Processing

  • Orders are processed within 24–48 hours after confirmation.

  • Orders placed on weekends or public holidays may require additional processing time.

🚚 Delivery Time

  • Delivery across Pakistan: 2–5 business days via TCS

  • Delivery times may vary for remote areas or due to unforeseen circumstances.

📍 Shipping Coverage

  • We deliver nationwide across Pakistan through TCS courier services.

📦 Order Tracking

  • Once your order is dispatched, tracking information will be provided via SMS or WhatsApp.

⚠️ Delivery Delays

Rivaaj Mahal is not responsible for delays caused by:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Courier operational issues

📝 Address Accuracy

Please ensure your shipping address and phone number are correct. We are not responsible for delays caused by incorrect information provided by the customer.

📞 Contact Us

For shipping-related questions, please contact our customer support team.